End User License Agreement

1. License grant

Subject to your continued compliance with this Agreement, and (for paid copies) your payment of the applicable fee, Licensor grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Software for your own internal business or personal purposes, on devices that you own or control. The license is personal to you: it may not be transferred, shared, or resold, but use in the course of your work or business is permitted.

The Software may be offered free of charge, as a paid one-time purchase, or under such other pricing as Licensor may set or change from time to time. When you pay for a license, that license is perpetual for the version(s) you acquired — it does not expire on a subscription basis — subject to the termination provisions in Section 9 and to the Software's dependence on Microsoft services described in Section 5. Future versions are not included: Licensor may offer future versions, upgrades, or new features free of charge, as separate paid purchases, under a subscription, or not at all, and may change the pricing model for future releases at any time. Nothing in this Agreement obligates Licensor to release, or continue offering, any version of the Software.

2. Free trial

The Software may be offered with a time-limited free trial; the trial's duration, if a trial is offered at all, is stated in the store listing or offer through which you acquire the Software. During the trial you may evaluate the Software's functionality. At the end of the trial period, continued use requires purchase of a license. Licensor may modify, shorten, extend, or discontinue any trial offer at any time. The disclaimers and limitations in Sections 10 and 11 apply fully to the trial, which is provided at no charge.

3. License restrictions

Except to the extent this restriction is prohibited by applicable law, you will not, and will not permit any third party to:

• copy, distribute, resell, rent, lease, lend, host, or otherwise commercially exploit the Software, except as expressly permitted here;
• reverse engineer, decompile, or disassemble the Software, or attempt to derive its source code, except to the limited extent applicable law expressly permits despite this limitation;
• modify, adapt, translate, or create derivative works of the Software;
• remove, alter, or obscure any proprietary notices, trademarks, or labels;
• circumvent or disable any license, trial, activation, or security mechanism;
• use the Software to build a competing product, or in violation of any applicable law, regulation, or third-party agreement (including your agreements with Microsoft and your organization's policies); or
• use the Software to access data you are not authorized to access.

4. Reservation of rights and ownership

The Software is licensed, not sold. Licensor and its licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted to you other than those expressly set out in this Agreement. All rights not expressly granted are reserved.

5. Microsoft and third-party services

FlowOversee is an independent product and is not affiliated with, sponsored by, endorsed by, or certified by Microsoft Corporation. Microsoft, Azure, Dataverse, Dynamics 365, Microsoft Entra, Microsoft Graph, Power Automate, Power Platform, Windows, and Windows Hello are trademarks of the Microsoft group of companies; references to them are nominative. Distribution of the Software through the Microsoft Store — including any certification of the app for Store distribution, which is a technical and policy review only — does not make Microsoft a party to this Agreement and does not constitute sponsorship, endorsement, support, or any warranty of the Software by Microsoft.

The Software is a viewer that connects, on your behalf and using your own credentials, to Microsoft services you are already entitled to access, and it requests read-only access to your flow data — it does not modify, run, or delete flows. Your use of those Microsoft services through the Software remains governed by your own agreements with Microsoft and your organization's policies, and you are responsible for the Microsoft Entra application registration you create and the permissions you grant. Licensor is not responsible for any third-party service, its availability, or any change to it. The Software may include third-party open-source components, which are governed by their own license terms as set out in the Software's third-party notices.

API usage, rate limits, and licensing are your responsibility. The Software calls Microsoft service APIs on your behalf, using your identity, and that usage counts against whatever request limits, throttling rules, quotas, and licensing terms apply to your Microsoft account, tenant, and environment. The Software includes measures intended to be a good API citizen — such as request pacing, honoring server "retry-after" instructions, backing off on errors, and limiting refresh frequency — but these measures are provided on a best-effort basis and are not a guarantee that your limits will never be reached. You are solely responsible for how the Software's API usage interacts with your Microsoft licensing, limits, and policies, and Licensor is not liable for any throttling, service degradation, cost, or account or license consequence arising from that usage.

The Software depends entirely on Microsoft services it does not control. Microsoft may change, relocate, throttle, deprecate, or discontinue its service endpoints, APIs, authentication requirements, data formats, or licensing terms at any time, without notice to Licensor. Any such change may degrade the Software or stop it working entirely, without warning. Licensor has no obligation to restore functionality after such a change (though it may attempt to through an update, per Section 7), and no refund, credit, or compensation is owed by Licensor because a Microsoft change reduced or ended the Software's usefulness.

6. Privacy and data

The Software is local-first. It sends no data to Licensor and contains no analytics, telemetry, or crash reporting; the only network connections it makes are directly between your device and Microsoft's service endpoints, using your own credentials. See the Privacy Policy for details.

7. Updates

Licensor may, but is not obligated to, provide updates, bug fixes, or new versions of the Software. No updates, bug fixes, support, or future enhancements are promised or guaranteed. Any update that is provided is part of the Software and governed by this Agreement unless accompanied by a separate license, in which case that license governs; future versions may also be offered under different commercial terms, including a separate fee or a subscription (see Section 1). Licensor may discontinue the Software, any feature, or its distribution at any time, without notice.

8. Support

Any support is provided at Licensor's sole discretion and without any service-level commitment. Licensor does not guarantee a response to any inquiry, or any particular response time or resolution.

9. Term and termination

This Agreement is effective until terminated. It terminates automatically, without notice, if you breach any of its terms. Licensor may also terminate it where required by law or to address a security or legal risk. On termination, you must stop using the Software and delete all copies in your possession. Sections 3 through 5, 9 through 14, and 16 survive termination.

10. Disclaimer of warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, whether express, implied, or statutory, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, or non-infringement. Licensor does not warrant that the Software will be uninterrupted, error-free, secure, or that the information it displays is complete, current, or accurate.

The Software is a monitoring and visibility aid, not a system of record. It reads from Microsoft services that may rate-limit, change, return incomplete data, or be temporarily unavailable, and it is further subject to conditions on your own device and network (connectivity, sleep and power states, local resources, security software, and configuration). For any of these reasons the Software may display information that is delayed, incomplete, or missing, or may temporarily fail to load data at all. Do not rely on the Software as the sole source of truth for business-critical decisions. Always confirm critical flow status in the official Microsoft tooling.

Alerts and notifications are best-effort only. Any alerting, notification, badge, or anomaly-detection feature of the Software depends on periodic background checks that require your device to be on and connected, a valid signed-in session, and responsive Microsoft services — none of which the Software controls. Alerts may therefore be late, missing, duplicated, or incorrect (including false alarms and missed events), and anomaly detection is a heuristic that can be wrong in both directions. Do not use the Software as your only means of monitoring anything important. Mistakes are also possible — by the Software, and by you in configuring or interpreting it — and the disclaimers in this Section and the limitations in Section 11 apply to all of them.

Not for high-risk use. The Software is a business visibility tool. It is not designed, intended, or licensed for use in any situation where a failure, delay, error, or inaccuracy of displayed information or alerts could lead to death, personal injury, or physical, property, or environmental damage, or where it would serve as the sole monitoring mechanism for any safety-, life-, or mission-critical system, and you agree not to use it in any such situation.

Assumption of risk. You accept that a tool of this kind has inherent technical limits, and you assume the risk of using it, including the risk that displayed information is wrong, stale, or absent at the moment you rely on it. These disclaimers and the limitations in Section 11 apply whether or not you have read or understood them, to the maximum extent permitted by law, and they are a fundamental basis of the bargain: the Software would not be offered at its price (or at all) without them.

Sole and exclusive remedy. If you are dissatisfied with the Software, the information it displays, these terms, or any other aspect of the Software, your sole and exclusive remedy is to stop using the Software and uninstall it, and, for paid copies, to seek any refund available through the channel from which you acquired it, within that channel's return window.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you. If your jurisdiction grants you rights that cannot lawfully be disclaimed, those rights are unaffected to the extent required by law, and everything this Agreement can lawfully disclaim or limit remains disclaimed and limited.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, in no event will Licensor be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or relating to your use of, or inability to use, the Software — even if advised of the possibility of such damages. This includes, without limitation, any harm arising from reliance on information displayed by the Software, from a missed or misreported flow status, or from any action or decision taken on the basis of the Software.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Licensor's total aggregate liability for all claims relating to the Software will not exceed the greater of (a) the amount you actually paid for the Software in the twelve (12) months before the claim, or (b) one U.S. dollar (US$1.00).

These limitations apply regardless of the legal theory on which a claim is based and even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow the limitation or exclusion of certain damages, so part of this section may not apply to you; in that case Licensor's liability is limited to the minimum extent permitted by law.

12. Indemnification

You agree to indemnify and hold harmless Licensor from any claim, loss, or expense (including reasonable legal fees) arising out of your misuse of the Software, your violation of this Agreement, or your violation of any law or third-party right.

13. Export and compliance with law

You represent that you are not located in, and will not use or export the Software in violation of, any applicable export-control or sanctions laws, and that you will comply with all laws applicable to your use of the Software.

14. Governing law and disputes

This Agreement is governed by the laws of the State of Arizona, United States, without regard to its conflict-of-laws rules. The exclusive venue for any dispute that is not subject to small-claims jurisdiction will be the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Individual capacity; no class actions; jury waiver. To the maximum extent permitted by applicable law, any dispute will be brought and resolved only in an individual capacity: neither you nor Licensor will participate as a plaintiff or class member in any class, collective, consolidated, private-attorney-general, or representative proceeding, and claims may not be combined with another person's claims without both parties' written consent. To the maximum extent permitted by applicable law, you and Licensor each waive the right to a trial by jury. If the class-action waiver in this paragraph is held unenforceable as to a particular claim, it is severed for that claim only, and this paragraph remains in effect for all other claims.

Time limit on claims. To the extent permitted by applicable law, any claim arising out of or relating to this Agreement or the Software must be filed within one (1) year after the facts giving rise to it were or reasonably should have been discovered; claims not filed within that period are permanently barred.

Equitable relief. You acknowledge that any actual or threatened breach of this Agreement — including any misuse or infringement of Licensor's intellectual property, confidential information, security measures, license rights, or any other material provision of this Agreement for which monetary damages would be an inadequate remedy — may cause irreparable harm. Accordingly, Licensor shall be entitled to seek temporary, preliminary, and permanent injunctive relief, specific performance, and any other equitable remedies available under applicable law, in addition to any other rights and remedies available at law or in equity. Notwithstanding the venue provisions of this Section, Licensor may seek such equitable relief in any court of competent jurisdiction, including for claims involving intellectual property rights, confidentiality obligations, unauthorized access, reverse engineering, circumvention of security or license mechanisms, or other misuse of the Software.

Attorneys' fees. To the maximum extent permitted by applicable law, the prevailing party in any action, arbitration, or other proceeding arising out of or relating to this Agreement or the Software shall be entitled to recover its reasonable attorneys' fees, court costs, expert-witness fees, and other reasonable litigation expenses.

Nothing in this section limits any non-waivable statutory rights you have as a consumer in your country of residence.

15. Acquisition through the Microsoft Store

If you obtained the Software through the Microsoft Store, your acquisition is also subject to the Microsoft Store Terms of Sale. Where this Agreement and the Microsoft Standard Application License Terms both apply and conflict, this Agreement governs as between you and Licensor to the extent the Microsoft Store rules permit; otherwise the Microsoft terms control for that conflict.

16. General

• Entire agreement. This Agreement, together with the Privacy Policy and the Legal Notices & Terms of Use, is the entire agreement between you and Licensor regarding the Software and supersedes any prior understanding.
• Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision is reformed to the minimum extent necessary.
• No waiver. Licensor's failure to enforce a provision is not a waiver of it.
• Feedback. If you send Licensor comments, ideas, suggestions, or other feedback about the Software, Licensor may use them freely, for any purpose, without restriction, attribution, compensation, or any obligation to you.
• Force majeure. Licensor shall not be liable for any delay, interruption, or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, fire, flood, war, terrorism, civil unrest, labor disputes, governmental actions, internet or telecommunications failures, cyberattacks, power outages, or the failure, interruption, modification, throttling, or discontinuation of Microsoft services, APIs, authentication systems, or other third-party services upon which the Software depends.
• Assignment. You may not assign this Agreement without Licensor's prior written consent; Licensor may assign it freely.
• Changes. Licensor may update this Agreement for future versions of, or updates to, the Software; the current version will be available at the address where you obtained the Software, with the "Last updated" date revised. Your continued use after an update takes effect constitutes acceptance.

17. Contact

FlowOversee LLC — contact@flowoversee.com